Privacy Policy
Last Updated: November 29, 2025
1. Introduction
Heliopsy Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Subscribe to our newsletter
- Request information about our services
- Engage with us through email or other communication channels
This information may include your name, email address, phone number, company name, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages visited and time spent on pages
- Click data and other diagnostic data
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services and updates
- Improve our website and services
- Analyze usage patterns and trends
- Prevent fraudulent activity and ensure security
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and conducting our business
- Law enforcement or regulatory authorities when required by law
- Business partners with your explicit consent
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Data Protection Rights
Depending on your location, you may have the following rights:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@heliopsy.cc